Refund Policy

Should a participant need to cancel registration for a class the following notification schedule applies based upon the start date of the course:

  • 30 days or greater – Registration fee may be applied to future training, transferred to an alternate participant or refunded less a $30 administrative fee.
  • 7 to 29 days – Registration fee may be applied to a future class or transferred to an alternate participant for the same course.  The participant or authorizing organization is responsible for the full course registration fee.
  • 7 days or less – Registration may only be transferred to an alternate participant for the same course with written notification. The participant or authorizing organization is responsible for the full course registration fee.
  • No show  The participant or authorizing organization is responsible for the full course registration fee.

The Persimmon Group reserves the right to cancel or postpone a course in the event of unforeseen circumstances or insufficient class registrations. If a course is canceled, participants will be notified and may select to be booked into the next available course, may apply their registration fee toward an alternate course or you may request a full refund at no cost.

All cancellation notices or registration transfer requests must be provided to The Persimmon Group in writing.

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