- Consulting Services
Customer Service. What is it to you? Do you think of it as mesmerizing, blow-a-hole-in-your-worldview, almost paranormal experience that gives you absolutely no choice but to give your undivided…Continue Reading
“How should I lead a team or project?” There’s no shortage of advice on leadership and project management in books and articles. But leaders today…Continue Reading
A micro-technique for what you need to know about making better decisions.
Dear Me: How to Write a New Year Resolutions Letter for Better Results in 2018
Throw the Agenda Out: the #1 Thing You Need for Every Meeting
Action does not equal progress: How to Focus on Outcomes for Better Performance
Cut the Crap: Taking a Minimalist Approach to Your Work
Is It Time the Performance Review Itself Be Reviewed?