Classes

Developing Your Emotional Intelligence

Emotional Intelligence has been described as the ability to understand, interpret, and adapt to the emotions of others, while also able to express and control our own emotions.  People’s lives outside the office and their emotions do affect their productivity, ability to work as a team, and their interpersonal interactions. Understanding how to interpret and respond to these aspects of our staff is emotional intelligence, and some experts even suggest that it can be more important than IQ. Learn more about exactly what emotional intelligence is, how it is measured, and gain the ability to perceive, control and evaluate emotions.

Benefits

  • Learn the concept of Emotional Intelligence
  • Measure your own Emotional Intelligence
  • Gain strategies on how to leverage Emotional Intelligence in the workplace

Course Includes: Course workbook, handouts, a certificate for PDUs (3.5), and snacks.

Date:
June 12th, 2018
8:30 AM - 12:30 PM

Class Location:
Tulsa, OK
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This is a great course for motivating and engaging employees.  I highly recommend this training session if you're in need of information to energize your team.

- Jackie W.

Great information on how to engage and reward the employee; how to ask them questions and not assume how they feel, and how little things mean a lot to others.

- Tammy T.

Emotional Intelligence, I feel, is the most critical and pivotal part of relationships. This course helps to understand the importance and what to do to improve it in yourself and how to help others.

- Jerome J.
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