Process Improvement Best Practices


Duration | 1 day
Audience | Project managers working on continuous improvement projects

Course Includes:

  • Participant workbook
  • Course handouts

Do you wish there was a systematic approach to improve performance across a project? If so, you will benefit from this Process Improvement Best Practices course. The course aligns division improvement projects with the annual planning process to achieve specific business objectives. Process improvement initiatives allow organizations to gain a competitive edge in the market place, but if these projects are not managed effectively, then these efforts are in vain. During this learning experience, participants obtain and apply core project management principles, along with continuous improvement tools, such as Six Sigma, Lean, and Theory of Constraints. In this course, attendees discover how to listen to the voice of the customer, the voice of the business, and the voice of the process. By combining these concepts, participants receive the skills necessary for project success.


  • Clarify project management processes and phases
  • Recognize and develop project scope
  • Identify and analyze project stakeholders
  • Develop continuous improvement principles
  • Define planning and execution control objectives

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