Classes

Developing Your Emotional Intelligence

Level

Details:
Duration | Half-day
Audience | Managers, team members, and general staff

Course Includes:

  • Participant workbook
  • Course handouts

Description:
Emotional Intelligence has been described as the ability to understand, interpret, and adapt to the emotions of others, while also able to express and control our own emotions.  People’s lives outside the office and their emotions do affect their productivity, ability to work as a team, and their interpersonal interactions. Understanding how to interpret and respond to these aspects of our staff is emotional intelligence, and some experts even suggest that it can be more important than IQ. Learn more about exactly what emotional intelligence is, how it is measured, and gain the ability to perceive, control and evaluate emotions.

Benefits:

  • Learn the concept of Emotional Intelligence
  • Measure your own Emotional Intelligence
  • Gain strategies on how to leverage Emotional Intelligence in the workplace