Classes

Communicating with Tact and Credibility

Level

Details:
Duration | 1 day
Audience | Managers, team members, and general staff

Course Includes:

  • Participant workbook
  • Course handouts

Description:
Does your organization’s culture foster an environment of open communication? Knowing how to utilize and empower open communication is a key element to achieving team success. This session focuses on understanding conflict management, decoding expectations, the power of perception and its role in the decision making process, and establishing a culture of open, transparent communication in the workplace. Learn about audience engagement, the communication purpose, and techniques in presentation development. Participants will also explore what drives the personalities of team members and how to adapt to them to better develop a culture of effective communication.

Benefits:

  • Learn practical techniques to develop a culture of open communication
  • Gain knowledge on how to recognize and work with different personality styles
  • Learn how conflict can be positive if recognized and managed properly
  • Discover relevant presentation techniques and properly analyze the audience–from team members to executives
  • Learn actions you can take to reinforce open communication in your organization

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